Why won't my images upload?

First, please make sure your images meet the following requirements:
  • JPG or JPEG file format
  • Minimum 1,600 pixels on the longest side
  • Maximum 20 MB file size
After you make sure the photos meet the upload requirements, may we suggest a few things that might fix the problem:

1) Clear the cache and cookies in the browser you are using and close it before trying to log in again. If you're not sure how to do this, a quick search on Google for "clear cookies" with your browser's name should bring up instructions on the browser's help site.
2) Sometimes the site is not compatible with certain browsers and versions. If you have access to a different browser, we suggest testing your account by logging in and seeing if you see the same problem on that browser.
Still need help?