Mobile and Applications

I can't get my issues or subscription for National Geographic Magazine International on my mobile device?

We apologize for the inconvenience, but we are having technical difficulty and are working on the problem. The...

I am unable to view my issues or subscription of National Geographic Traveler Magazine on my mobile device?

We apologize for the inconvenience, but we are having technical difficulty and are working on the problem. The...

National Geographic VR: Where can I download the app?

The National Geographic VR app can be downloaded from Google Play for compatible Android devices and at the Oc...

National Geographic VR: Do I need a VR headset in order to use the app?

Yes, however, if you don't have a VR headset or compatible device, you can view some of our 3D videos at your ...

National Geographic VR: What devices are compatible with the National Geographic VR App?

Google DayDream, Samsung Gear VR and Oculus Go. The most up to date list of DayDream-enabled phones can be fou...

National Geographic VR: I’m experiencing double vision when using the app. What should I do?

It may be necessary to adjust your phone once you're looking through the viewer to get the alignment just righ...

National Geographic VR: Do I have to download a video before playing it?

No, you can stream videos if you like. You may also download videos for later viewing.

National Geographic VR: I’m having trouble downloading the video. What should I do?

Make sure that your WiFi is turned on and your device is connected. You may need to shut down the app and reop...

National Geographic VR: The audio is not working. What should I do?

You can increase or decrease the audio volume using the controls on the side of your headset. If this does not...

National Geographic VR: the image is blurry - what should I do?

Your headset likely has a zoom wheel at the top, near the front. Adjust the zoom wheel until the image comes i...